Total commitment

The customer service team has grown as Turton Springs recognised the increasing importance of customer care. The systems have been refined to ensure orders are processed as smoothly and quickly as possible.

Once an order has been confirmed, the team are working behind the scenes to ensure everything is running to schedule.

Customers usually have very little contact with the service team, because their orders normally progress according to plan.

Our aim at Turton Springs is to make sure the customers are blissfully unaware of us - that way we know we are getting it right.

Goods are suitably packaged for easy handling by our customers, and distributed either by our own transport or by a National Carrier.

Team work is important to us with Sales, Production, Quality and Finance working together to ensure that our customers get the best possible service.

Our people have a total of over 900 years spring making experience.